Secret Santa

Secret Santa terms of service

1. Who we are

Secret Santa (https://secretsantapick.com/) is run by 21 Mateusz Matejko, Mateusz Matejko, ul. Tadeusza Bramińskiego 12/39, 80-180 Gdańsk, Poland, tax ID (NIP) 5833512979 (“we”). Contact: santa@secretsantapick.com.

2. The service

We let you organise a Secret Santa gift draw. The organiser sets up a draw and adds the participants. Once paid for, we draw the pairs so that nobody gets themselves, and email every participant the person they're buying for and a link to their own page with wish lists and a group chat. The service is not gambling or a lottery: there are no stakes and no cash prizes.

3. What you need

An up-to-date web browser with JavaScript enabled and a working email address. Access to a draw (organiser) and to a participant page is given by a personal link. The link works like a password; don't share it.

4. Contract and payment

  1. Setting up a draw is free. The contract for carrying out the draw is formed when you pay for the chosen plan.
  2. Prices shown are final prices.
  3. Payments are processed by Stripe Payments Europe Ltd. We issue receipts electronically.
  4. Each plan has a maximum number of participants. A bigger group needs a higher plan.

5. Your right to cancel

As a consumer you may cancel within 14 days of the contract, without giving a reason, by emailing santa@secretsantapick.com. Before paying, you can ask us to carry out the draw before that period ends. If you do and the draw takes place, you lose the right to cancel because the service has been fully performed with your express consent. Until the draw takes place you can cancel and get a full refund.

6. Organiser's responsibilities

  1. Only add people who want to take part, with their real email addresses.
  2. Don't use the service to send unwanted messages, and don't post unlawful content in the chat or wish lists.

7. Complaints

Send complaints to santa@secretsantapick.com. We reply within 14 days. If a draw could not be carried out because of a fault on our side, we refund the full amount.

8. Personal data

See our privacy policy.

9. Final provisions

These terms are governed by Polish law. This does not deprive consumers of the protection of the mandatory provisions of the law of the country where they live, and you can bring a claim in your local courts. Changes to these terms do not affect contracts made before the change.

Last updated: 2026-11-15

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